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Jul 12 2019

Most Common Compliance Violations Identified by FDIC

In June of 2019, the Federal Deposit Insurance Corporation (FDIC) released its Consumer Compliance Supervisory Highlights.  The document provides a high-level overview of consumer compliance issues identified by examiners. Even though credit unions are not examined by FDIC examiners, the issues identified by the FDIC examiners are common violations seen in credit unions too.  The most common issues identified by FDIC examiners were in the following areas:

  • Overdraft Programs: Debit Card Holds and Transaction Processing
  • Real Estate Settlement Procedures Act (RESPA) Section 8 Violations
  • Regulation E – Mistakes Made in the Consumer Liability/Error Resolution Process
  • Skip-A-Payment Loan Programs
  • Lines of Credit – Finance Charge Calculation and Disclosure

The single most commonly cited compliance violation was failure to properly calculate or disclose the finance charge or annual percentage rate for mortgage loans under Regulation Z, and disclosing fees on the closing disclosure that exceeded the tolerances permitted by Regulation Z.



John Zasada, JD, CAMS – Regulatory Consulting Director, Financial Institutions Group. John can be reached at


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